Responding to Reputation Attacks Tactifully

Your business reputation is everything. It is basically the factor that drives everything else and as so should be guarded with all we have. However, it is not all times that we will be able to avoid attacks on our reputation. The best thing to do is be equipped to deal with the situation if there is an attack on your reputation. When dealing with negative attacks on your brand reputation, here are a few things that you need to follow; Respond to Customers This should actually be the first thing that you do. First, if the attack is as a result of miscommunication or misinformation, ensure that your customers…
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